At Necto Global Inc. ("Necto", "we", "us", or "our"), we are committed to protecting your privacy while delivering a seamless experience through our AI Agent Store—a marketplace that offers access to AI agents designed to provide accurate responses and perform tasks upon request. This Privacy Policy explains our practices regarding the collection, use, disclosure, and safeguarding of the personal information you provide when you interact with our platform via necto.co, our mobile applications, and related services (collectively, the "Services").
By accessing or using our Services, you agree to the terms of this Privacy Policy. Please review this policy carefully to understand our practices and your rights.
1. Information We Collect
To operate and enhance our AI Agent Store, we collect the following categories of information:
- Information You Provide Directly:
- Account Information: When you create an account, we collect personal data such as your name, email address, and password.
- Profile Preferences: Any details you provide regarding your usage and personalization settings.
- Data Source Connection: If you choose to link external data sources to your account, we collect information from those channels strictly to enable AI functionalities such as providing accurate responses and performing tasks on your request.
- Communications: Should you contact us for support or inquiries, we may collect additional details such as your name, email address, and the content of your message.
- Information We Collect Automatically:
- Usage Data: We monitor how you interact with our AI agents, including the features you use, the tasks requested, and session durations to enhance the Service.
- Device and Log Information: We capture details such as your device's IP address, browser type, operating system, and device identifiers to analyze trends and improve functionality.
- Cookies and Tracking Technologies: Cookies and similar tools help us retain your preferences, measure performance, and analyze usage. For more details, please see our Cookies Policy.
- Information from Third Parties:
- Payment Processors: In cases of subscription or one-time payments, we obtain necessary payment details from third-party processors.
2. Legal Basis for Processing Personal Data
For our users located in the European Economic Area (EEA) or the United Kingdom, we process your personal data on one or more of the following bases:
- Consent: When you explicitly provide consent for specific processing activities.
- Performance of a Contract: When processing is necessary to deliver our Services.
- Legitimate Interests: When we process data in ways that support our legitimate interests—such as enhancing AI functionalities— provided these interests do not override your rights.
- Legal Obligations: When processing is required to comply with legal requirements.
3. How We Use Your Information
The information we collect is used in various ways to enhance your experience and ensure the seamless operation of our AI Agent Store:
- Enhancing AI Services: Data—including that from connected data sources—is used to provide accurate responses and perform tasks based on your requests.
- User Experience Personalization: We tailor recommendations and features to suit your personal preferences.
- Platform Improvement: Usage data informs refinements to our AI algorithms, overall platform functionality, and security enhancements.
- Communication: We use your contact information to send notifications, security alerts, and, where applicable, promotional materials (with your ability to opt out).
- Legal and Security Obligations: We analyze data to prevent fraud, ensure compliance, and maintain the integrity of the Service.
We do not sell your personal data to third parties. However, as our business continues to evolve, we reserve the right to revisit our data practices in a manner fully compliant with applicable laws.
4. How We Share Your Information
We share your information only when necessary and under controlled circumstances:
- Service Providers: We may share your data with trusted third parties who provide services such as payment processing, hosting, or analytics. These providers are contractually obligated to use your information only as needed to carry out services on our behalf.
- Legal Compliance: We may disclose your data if required to do so by law, regulation, or in response to a valid legal request.
- Business Transfers: If Necto is involved in a merger, acquisition, or sale of assets, your data may be transferred with appropriate safeguards.
- With Your Consent: We may share your data with other parties if you have provided explicit consent.
5. Data Anonymization and Encryption
We implement safeguards to protect your data, including:
- Data Anonymization: Removing or obfuscating personal identifiers before using data for analytics and service improvements.
- Data Encryption: Using robust encryption technologies (for example, SSL/TLS) to protect your data during transit and while at rest.
6. Data Security
We employ strong technical and administrative measures designed to protect your information from unauthorized access, disclosure, modification, or destruction. These measures include:
- Encrypting data during transmission and storage.
- Implementing strict access controls restricted to authorized personnel.
- Conducting regular security audits and risk assessments.
While we strive to protect your data, no system is completely secure, and we cannot guarantee absolute protection.
7. Your Rights and Choices
Depending on your location, you may have specific rights regarding your personal data. These rights include:
- Access and Update: You can access and update your account information directly on our platform.
- Data Portability: You may request a copy of your data in a structured, machine-readable format.
- Data Deletion: You can request deletion of your personal information, subject to certain legal obligations.
- Processing Restrictions: You may ask us to limit the processing of your data under specific circumstances.
- Marketing Opt-Out: You can opt out of receiving promotional communications.
- Withdrawal of Consent: If your data is processed based on your consent, you may withdraw your consent at any time.
To exercise your rights, please contact us at info@necto.co. We will respond in accordance with applicable data protection laws.
8. Data Retention
We retain your personal information for as long as necessary for the purposes outlined in this Privacy Policy, or as required by law. Retention may be extended to:
- Fulfill legal obligations.
- Resolve disputes.
- Enforce our agreements.
- Protect our legal rights.
9. International Data Transfers
Your personal data may be transferred to and processed in countries outside of your home jurisdiction, including the United States. In such cases, we ensure appropriate safeguards (for example, Standard Contractual Clauses) are in place to protect your data.
10. California Privacy Rights
If you reside in California, you may exercise rights under the California Consumer Privacy Act (CCPA), including:
- Right to Know: Request details about the personal information we have collected about you.
- Right to Delete: Request deletion of your personal data, subject to legal constraints.
- Right to Opt-Out: Opt out of any sale of your personal information (note: we do not sell personal data).
To exercise these rights, please contact us at info@necto.co.
11. Do Not Track Signals
Our platform does not currently respond to "Do Not Track" signals. For more information about these signals, please visit allaboutdnt.com.
12. Third-Party Links and Services
Our Services may include links to third-party websites or services that are not operated by Necto. We are not responsible for the privacy practices or content of these third parties and encourage you to review their privacy policies.
13. Children's Privacy
Our Services are not directed to individuals under the age of 13 (or the applicable age of majority). We do not knowingly collect personal data from children. If you believe that a child has provided us with their information, please contact us at info@necto.co.
14. API Services and Data Usage Limitations
We access certain third-party API services to provide functionality within our Services. Data obtained through these API services (such as Google Workspace APIs, Spotify APIs, etc.) is used exclusively for providing the specific features and functionality requested by our users. Such data is not used to develop, improve, or train generalized artificial intelligence or machine learning models. We are committed to complying with all applicable API service provider policies regarding the permissible use of user data.
15. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy periodically in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. Significant changes will be communicated through the appropriate channels such as our website or direct notice.
We encourage you to review this policy regularly.
16. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please get in touch with us:
Necto Global, Inc.
20 Exchange Place
New York, New York 10005
Email: info@necto.co
By using our Services, you acknowledge that you have read, understood, and agree to this Privacy Policy.